Privacy Policy
Last updated: October 2026
Your privacy is important to us. AV Pool Pros (operated by AV POOL PRO SERVICES, a California Corporation, Federal EIN: 33-2524222, California Secretary of State Entity Number: C6503137, headquartered at 3958 Cocina Ln, Palmdale, CA 93551-2686) respects your privacy regarding any personal information collected across our website (https://avpoolpro.com) and pool maintenance services we operate.
Information We Collect
When you contact AV Pool Pros through our website, phone, or email, we collect personal information including your name, email address, phone number, physical address, and details about the swimming pool or spa services you are requesting. We collect this information solely to schedule inspections, provide estimates, and perform recurring pool care and repairs.
How We Use Your Information
We use the information we collect to:
- Respond directly to your inquiries and schedule quote assessments
- Perform pool maintenance, equipment diagnosis, and remodeling services
- Transmit digital service reports and water chemistry logs via the Skimmer app
- Send account billing statements and urgent service updates (e.g., severe freeze or wind warnings)
We Never Sell Your Data
AV Pool Pros strictly respects your privacy. We never sell, lease, or rent your personal information to third-party data brokers or marketing organizations under any circumstances.
SMS & Text Messaging Privacy Policy
AV Pool Pros values your privacy and the confidentiality of your personal information. When you provide your mobile phone number and opt in to receive text messages (SMS) from us, we use your number strictly for transactional and customer care communications.
Mandatory Anti-Sharing Disclosure:
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
Mobile numbers and opt-in consent are never shared, sold, rented, or disclosed to any external marketing agencies, advertising networks, or third-party affiliates. Text messaging originator opt-in data and consent are strictly retained for AV Pool Pros service coordination only.
You may revoke consent and opt out of receiving text messages at any time by replying STOP to any message, or by contacting us at Admin@avpoolpro.com or (661) 547-4114. For assistance, reply HELP.
Contact Us Regarding Privacy
If you have any questions or wish to request data removal under California consumer privacy laws (CCPA/CPRA), please contact us at: